CRISIS MANAGEMENT AND HUMAN BEHAVIOUR LEADERSHIP

This course is addressed to masters, chief officers, chief engineer officers, second engineer officers and any person having responsibility for the safety of passengers in case of emergency. The course covers

emergency plans and procedures, the identification of stress, communication, and control methods for situations involving passengers and crew members. This course enables candidates to become more aware of possible emergency and crisis situations that can occur on board ships. With the use of scenarios and discussions, participants will develop a better understanding of human behaviour in crisis situations and develop skills which will enable them to maintain control, reduce panic and induce calm in an emergency situation.

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